At Vernier Watch Shop, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your watch, we offer a 30-day free return policy.

How It Works:

1. Eligibility: You have 30 days from the date of delivery to return your watch. To be eligible for a return, the watch must be in its original condition, unworn, and with all original packaging and tags intact.

2. Easy Returns: Simply contact our customer service team at [your email address or phone number] to initiate the return process. We’ll provide you with a prepaid return shipping label, so you won’t have to pay any return shipping costs.

3. Refund Process: Once we receive your returned watch and verify its condition, we’ll process your refund. Please allow 5-7 business days for the refund to appear on your original method of payment.

4. Exchanges: If you prefer an exchange rather than a refund, just let us know, and we’ll be happy to arrange it for you.

Additional Information:

• Damaged or Defective Items: If your watch arrives damaged or defective, please contact us within 7 days of delivery, and we’ll make it right by offering a replacement or full refund, including any shipping costs.

• Non-Returnable Items: Please note that customized or engraved watches cannot be returned unless they arrive damaged or defective.

For any questions or assistance with your return, feel free to reach out to our customer service team. We're here to help!

Thank you for choosing Vernier Watch Shop.